Speaking during the launch, Managing Director for Old Mutual Unit Trusts (Malawi) Limited James Mhura said these services are aimed at increasing the customer’s flexibility and convenience in dealing with Old Mutual Unit Trusts while the products remain more and more transparent.
Mhura said the three services, namely Direct Debit, Debit holders and online portal for online tracking, will improve transactions between account holders and Old Mutual Unit Trusts (Malawi) Limited.
“We have over the years strived to bring new innovations that add value and convenience to our investors. You will recall last year we changed our income distribution cycle on our Money Market Fund from quarterly to monthly in response to our customer’s needs. The year before we introduced unit trusts on mobile through a partnership with TNM and their Mpamba mobile money service,” said Mhura.
He also added that Old Mutual Unit Trusts Limited, being the only unit trusts operator in Malawi, their quest to be innovative and improve customer experience has helped witness a steady increase in the uptake of products both in customer numbers and Funds under management.
Mhura said the investments through Debit Cards, direct debit and online portals will save a lot of time the time that people take in waiting for cheques to mature or queuing in the bank.
“Our customers can now also enjoy the flexibility and freedom of investing or specifically adding up on their investment with us on their preferred date with a monthly bank debit order which they can be easily set up at our offices at no additional cost to them,” said Mhura.