Announcing the launch of the service, the Bank’s Head of Channels Effie Malange said the launch of cash-deposit machines is in line with the bank’s continued improvements in digital banking capabilities in response to increasing customer preferences.
“Provision of innovative solutions has become the new world order in banking. In recent years, Standard Bank has been tuning up its technology-based services with a view to providing convenience for customers. Introduction of cash deposit machines is one of the innovations that the bank is bringing in 2018 as we seek to take over the digital banking space and move our customers forward, “said Malange.
Malange said the new service is only available at their Lilongwe branch and soon it will roll out to all their key branches across the country.
“With cash deposit machines, our customers will now be able to deposit cash into any Standard Bank account. The service allows the customer to deposit into their account and other customers’ accounts. The service is easy, fast and secured. We strongly believe that with the introduction of the cash deposit machine service, we will shorten customer queuing time while at the same time providing an alternative deposit channel for our customers,” she said.
She added that the introduction of these cash deposit machines is one of the innovations that the bank is bringing in 2018 as it seeks to take over the digital banking space and move our customers forward.
“We will continue with careful planning and continuous improvement of our digital banking platform with the objective of giving our customers peace of mind, security and flexibility--the same leverage enjoyed by all our customers globally,” said the Head of Channels.